With ATELIER de Hoteles traveling is becoming a safer experience for all guests when booking their stay through the Call Center or this website with the innovative travel assistance “Travel Protection and COVID-19 by Assist Card”, available at no additional cost in case of disease during the stay at ATELIER • ESTUDIO Playa Mujeres.
No additional cost for reservation’s holder and their companions staying at our resorts
interruption and/or cancellation.
and medical guidance
for disease (including COVID-19)
Assist Card is a leading company in Mexico and Latin America in offering travel assistance, among other innovative products. The "Travel Protection and COVID-19" travel assistance has been specially created to offer a “Worry-free Travel” experience, with a safe and confident stay to guests of ATELIER de Hoteles, to ensure their health and protection of their investment, travel assistance is included when booking through this website or the call center.
* For trip cancellation, the travel assistance coverage applies from the purchase or reservation, understanding that the cancellation must be made before starting the trip. This travel assistance is valid for 15 days, in the given case the trip lasts longer than 15 days, it must be renewed.
* This travel assistance is available only for pre-paid reservations (Pre-paid Rate).