CERTIFICATIONS OF ATELIER DE HOTELES

For ATELIER de Hoteles, Eco-Social Awareness is one of the fundamental cornerstones that guarantee a responsible balance in the hospitality industry, society, and nature.

For this reason, ATELIER de Hoteles resorts and its staff continuously work on different processes of progressive improvement in the respective departments that directly impact the guest experience and especially in nature when carrying out these actions.

The different Certifications of ATELIER Playa Mujeres are the result of effort, pride, and shared responsibility with different institutions for the benefit of society and nature.

Furthermore, given the situation generated by the health contingency of COVID-19, at ATELIER de Hoteles we have formed strategic alliances with local, national, and international institutions to implement and audit preventive protocols that guarantee safe spaces for our guests and staff.

Forbes Travel Guide

The Forbes Travel Guide certification verifies over 900 objective standards amongst hotels, restaurants, and spas to ensure its legendary Star Rating standards reflect the most up-to-date guest or visitor expectations.

Forbes Travel Guide is the world authority on luxury hospitality, staffed by professional inspectors who travel internationally to assess not only service and facilities but the hotel, restaurant, or spa experiences beyond appearance.

ATELIER de Hoteles proudly owns this certification for ATELIER Playa Mujeres and our world-class Nuup Spa.

Super Empresa 2023

GrupoBD, the corporate group behind ATELIER de Hoteles, has been recognized as a Super Company by Expansión and TOP Companies. This recognition results from the unwavering commitment to excellence in business management and dedication to job satisfaction.

The recognition as Super Company by Expansión and TOP Companies is a highly valued achievement in business. This recognition is given only to the most outstanding companies in terms of quality, and leadership who constantly work for the well-being of their employees. Expansión is one of the leading business magazines in Mexico, and TOP Companies is a leading company evaluation platform in Latin America.

Super Empresa 2023

We are proud to be part of the 2023 Ranking by Expansión magazine and TOP Companies, which has recognized GrupoBD as a Super Company for Women. With this achievement, we demonstrate our commitment to creating a positive work environment for women at GrupoBD, providing them opportunities to grow and improve their working conditions.

TOP Companies is the leading consultancy in Mexico for specialized business evaluations focused on strengthening organizational culture. Meanwhile, Expansión is recognized as one of the leading business and finance magazines in Mexico.

Empresa Socialmente Responsable

At ATELIER de Hoteles, we are proud to have been recognized in 2023 with the Socially Responsible Company Distinctive, awarded by the Mexican Center for Philanthropy (Cemefi), to companies that, through their practices, positively impact the social and environmental spheres, reiterating with this accomplishment our commitment to our Eco-social Awareness® pillar.

The Distintivo ESR® recognizes four fundamental areas of performance and value actions: ethics and corporate governance, quality of life in the company, connection and commitment to the community, as well as care and preservation of the environment. 

Five Diamond

The AAA Diamond Award is a distinction that each year recognizes hotels and restaurants in the United States, Canada, Mexico, and the Caribbean, whose services and facilities offer a distinguished level of cleanliness, hospitality, quality, and luxury.

ATELIER Playa Mujeres was recognized this year with the 4 Diamond AAA award, the highest classification a resort or restaurant can obtain, thanks to the unbeatable Addictive Service®, state-of-the-art facilities, amenities and luxury experiences it offers to all guests.

Safe Guard

The AAA Diamond Award is a distinction that each year recognizes hotels and restaurants in the United States, Canada, Mexico, and the Caribbean, whose services and facilities offer a distinguished level of cleanliness, hospitality, quality, and luxury.

María Dolores by Edgar Núñez, our signature restaurant which features contemporary Mexican cuisine located in ATELIER Playa Mujeres’ premises, was honored this year with the 4 Diamond AAA award, thanks to its exceptional culinary experience and outstanding luxury atmosphere.

Playa Platino

In 2022, The Playa Platino certification recognized ATELIER Playa Mujeres for its continuous efforts in promoting the preservation of Mexican beaches and improving and strengthening the environmental conditions of its surroundings following high quality and sustainability standards.

This recognition, granted by the Mexican Institute for Standardization and Certification, together with the government and sponsors, certifies that the beach located in this luxury resort stands out for its clean, sustainable environment and breathtaking view.

Vitality Wellness

ATELIER de Hoteles, together with the Instituto Mexicano de Normalización y Certificación, presents its Vitality Wellness distinctive, whose focus is that each of its resorts offers an experience that goes beyond wellness and results in the adoption of a healthy lifestyle.

Vatel Club

Vatel Club Mexico is one of the most important gastronomic associations in Mexico, which aims to promote the culinary richness of our country and exalt the work through various activities.

Thanks to this distinctive, our resort ATELIER Playa Mujeres offers culinary experiences beyond the ordinary, elevating traditional Mexican and international cuisine dishes.

The Code
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The Code is a multisectoral initiative promoted by the tourism industry whose mission is to raise awareness and offer tools and support to fight against the sexual exploitation of children and adolescents within the travel and tourism industry.

Based on the statement of the business policy against any type of exploitation of children and adolescents, ATELIER de Hoteles has established a protocol of action to identify, and if needed, rescue possible victims of abuse within the facilities of the hotels.

Distintivo H
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The Distinctive H is the recognition granted by the Ministry of Tourism to establishments in the restaurant and food industry sectors in general, certifying that they maintain their inputs with high hygiene standards and voluntarily comply with the requirements set by the Mexican Standard NMX-F-605-NORMEX-2004 for the "Hygienic Handling of Prepared Foods." Its implementation is 100% preventive, reducing the risk of contracting any foodborne illness.

In 2022, our brands ATELIER Playa Mujeres and ÓLEO Cancún Playa received the certification for this distinction, promoting good food hygiene practices in each food and beverage establishment.

Distintivo H

The Blue Flag certification is the most recognized award globally, endorsing that a beach meets the European Foundation for Environmental Education's stringent standards in the following criteria: Environmental Education and Information, Water Quality, Environmental Management, Safety, and Services.

This distinctive, received in 2022, deems ATELIER Playa Mujeres as a resort complex committed to environmental preservation and guest satisfaction, making it a flag bearer of the ATELIER de Hoteles Eco-Social Awareness® pillar.

Punto Limpio

The "Punto Limpio" quality seal is a recognition granted by the Ministry of Tourism and is endorsed by the Ministry of Health and the Ministry of Labor and Social Welfare, which evaluates: Managers training, Hygienic Quality, Good Practices by Business Unit, Quality Assurance, Advice, and Validation.

With the Punto Limpio V. 2020 certification, ATELIER Playa Mujeres and ÓLEO Cancun Playa encourages the incorporation of good hygiene practices in the management models of micro, small and medium tourism companies, to protect the health of its customers, staff, and the communities.

Distintivo H

The Sharecare VERIFIED™ with Forbes Travel Guide badge is awarded to those who comply and maintain global health safety standards in their facilities.

Forbes Travel Guide is known for giving special awards to the best in the luxury travel industry, and has teamed up Sharecare, which offers personalized information, programs, and digital resources to improve health.

Thanks to the Shielded Vacations program for the safety of the guests and Arteleros, ATELIER Mujeres has received this recognition, which identifies that the all-inclusive resort complies with current health protocols.

Distintivo H

La Cantina bar at ATELIER Playa Mujeres, where the cheerful atmosphere of a traditional Mexican cantina combines with unique and creative cocktails, has been awarded the Distintivo T by the Consejo Regulador del Tequila, in coordination with the Cámara Nacional de la Industria Tequilera, for guaranteeing and encouraging an "Authentic Tequila Culture" to guests.

It is worth mentioning this certification guarantees a trusted service, highlighted by a great knowledge of tequila and its tasting, for offering a wide variety of high-quality tequilas, as well as for promoting and protecting its Denomination of Origin as National Heritage.

SafeTravels
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The State of Quintana Roo promotes the Certification in Sanitary Protection in Tourist Facilities (CPPSIT) with the support of the Safe Travels seal.

Its main objective is to maintain the necessary sanitary measures for the prevention and control of COVID-19 and support the tourist industry of Quintana Roo for the incorporation of good practices of sanitary security, to provide confidence and certainty to its clients, staff, and the general community.

Safe Travels was developed, endorsed, and launched by members of the World Travel & Tourism Council or WTTC (World Travel and Tourism Council). It is a seal that recognizes the total and correct appliance of hygiene and sanitation measures established in the protocols, both in destinations and in companies.

EarthCheck

EarthCheck is the world’s leading certification, consulting, and advisory group for sustainable destinations and tourism organizations. It helps businesses become more sustainable through accreditation, consulting, training, and software solutions.

ATELIER Playa Mujeres has received this certification, becoming our resort respected by travelers, brands, and destinations globally and helping consumers make informed decisions about their tourism experiences.

Guía México Gastronómico

The Guía México Gastronómico team has selected María Dolores by Edgar Núñez, our signature celebrity chef restaurant at ATELIER Playa Mujeres as part of its guide, due to its focus on quality ingredients, creativity in presentation and dedication to the preservation of Mexican culinary roots. This award is a testament to the constant effort we put into each dish to bring the best of our country's cuisine to the table.

Guía México Gastronómico is a distinguished reference in the Mexican culinary world. It is recognized for its meticulous selection and review of the best restaurants, chefs and gastronomic experiences in the country. Each year, its team of experts rigorously evaluates various establishments to highlight those that stand out for their creativity, quality and authenticity in cuisine.

CERTIFICATIONS OF ARTELEROS

South Asian Wedding Institute

Our Weddings Hechas a Mano® at ATELIER Playa Mujeres are memories that last a lifetime, and to create an unforgettable ceremony, our Meets & Events team has obtained certification from the South Asian Wedding Institute, which prepares wedding professionals in the intricacies and requirements of South Asian weddings.

The South Asian Wedding Institute is an international organization based in the United States dedicated to training professionals in the most important aspects of South Asian weddings, including Hindu, Sikh, Gujarati, Punjabi, Jain, Sindhi, Persian, and Arab rituals and customs.

Certified Meeting Professional

The Certified Meeting Professional (CMP) is an internationally recognized certification in the meetings and events industry by Meeting Professionals International (MPI), the leading association for meeting tourism in Mexico. It promotes and establishes standards in the meeting industry, with the goal of enhancing the quality of professionals and services related to events.

At ATELIER de Hoteles our Meets & Events team is backed by this certification, demonstrating knowledge and competency in the planning, organization, and execution of events and meetings.

ServSafe

For ATELIER de Hoteles, guest safety is paramount. That's why our Arteleros have ServSafe certification, covering a wide range of topics related to food safety, such as food risk control, hygiene, and sanitation, among others.

ServSafe is a training and certification program in food safety by the National Restaurant Association in the United States, recognized internationally. Its main objective is to promote safe food handling practices and ensure public health protection.

British Butler Institute

The British Butler Institute is a world-renowned institution that offers training and certification by providing courses and training programs for butlers and elite domestic service staff.

Each butler in our exclusive INSPIRA Butler Service must provide personalized, high-level attention at ATELIER Playa Mujeres. That is why, since 2022, they have been certified by the British Butler Institute to ensure a focus on British standards of excellence and elegance in service.

Specialty Coffee Association

At ATELIER Playa Mujeres, we take pride in having a team of coffee experts who have obtained the prestigious certification from the Specialty Coffee Association. This certification ensures that our Arteleros are trained and qualified to provide the best coffee experience for our guests.

The Specialty Coffee Association is a globally recognized organization in the coffee industry. Their certification guarantees a deep understanding of coffee beans, preparation methods, tasting techniques, and quality standards.

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