For ATELIER de Hoteles, Eco-Social Awareness is one of the fundamental cornerstones that guarantee a responsible balance in the hospitality industry, society, and nature.

For this reason, ATELIER de Hoteles resorts and its staff continuously work on different processes of progressive improvement in the respective departments that directly impact the guest experience and especially in nature when carrying out these actions.

The different Certifications of ATELIER · ESTUDIO Playa Mujeres are the result of effort, pride, and shared responsibility with different institutions for the benefit of society and nature.

Furthermore, given the situation generated by the health contingency of COVID-19, at ATELIER de Hoteles we have formed strategic alliances with local, national, and international institutions to implement and audit preventive protocols that guarantee safe spaces for our guests and staff.

Safe Guard

The Forbes Travel Guide certification is in charge to verify over 900 objective standards amongst hotels, restaurants, and spas to ensure its legendary Star Rating standards reflect the most up-to-date guest or visitor expectations.

The Forbes Travel Guide certification is in charge to verify over 900 objective standards amongst hotels, restaurants, and spas to ensure its legendary Star Rating standards reflect the most up-to-date guest or visitor expectations.

At ATELIER de Hoteles we proudly own this certification for ATELIER Playa Mujeres and our world-class Nuup Spa.

The Code
Ver más información

The Code is a multisectoral initiative promoted by the tourism industry whose mission is to raise awareness and offer tools and support to fight against the sexual exploitation of children and adolescents within the travel and tourism industry.

Based on the statement of the business policy against any type of exploitation of children and adolescents, ATELIER de Hoteles has established a protocol of action to identify, and if needed, rescue possible victims of abuse within the facilities of the hotels.

Ver más información

The State of Quintana Roo promotes the Certification in Sanitary Protection in Tourist Facilities (CPPSIT) with the support of the Safe Travels seal.

Its main objective is to maintain the necessary sanitary measures for the prevention and control of COVID-19 and support the tourist industry of Quintana Roo for the incorporation of good practices of sanitary security, to provide confidence and certainty to its clients, staff, and the general community.

Safe Travels was developed, endorsed, and launched by members of the World Travel & Tourism Council or WTTC (World Travel and Tourism Council). It is a seal that recognizes the total and correct appliance of hygiene and sanitation measures established in the protocols, both in destinations and in companies.

Green Globe Certification
Ver más información

Green Globe is recognized as the world’s leading authority in sustainable certifications for travel and tourism operations and management of resorts, hotels, attractions, and conference centers who monitor and actively strive to operate in eco-friendly ways while aiding in minimalizing the carbon footprint on the planet.

The addition of the Green Globe Certification for ATELIER · ESTUDIO Playa Mujeres provides further evidence of the successfully implemented Eco-Social Awareness® philosophy that is a fundamental pillar of operations. Protecting the environment and ensuring that all protocols and measures for balanced and conscious business practices have led to this prestigious certification.

Punto Limpio

The "Punto Limpio" quality seal is a recognition granted by the Ministry of Tourism and is endorsed by the Ministry of Health and the Ministry of Labor and Social Welfare, which evaluates: Managers training, Hygienic Quality, Good Practices by Business Unit, Quality Assurance, Advice, and Validation.

With the Punto Limpio V. 2020 certification, ATELIER · ESTUDIO Playa Mujeres encourages the incorporation of good hygiene practices in the management models of micro, small and medium tourism companies, to protect the health of its customers, staff, and the communities.

Distintivo H
Ver más información

Distintivo H is the recognition that the Ministry of Tourism grants to restaurants in general, cafeterias, hotel restaurants, and industrial cafeterias among others, that maintain their supplies with high levels of hygiene and that voluntarily comply with the requirements established by the NMX-F-605-NORMEX-2004 for the “Hygienic Handling of Prepared Foods” to obtain the Distintivo H.

Distintivo H is 100% preventive, which reduces the risk of contracting a foodborne illness, known as ETA.


Atelier de Hoteles ®. All Rights Reserved ©.

Av. Bonampak Lote 7, Manzana 2 S. M. 10, Tower B, 4th floor

From USA & Canada
: 1 (888) 5858 234
From Mexico: (800) 062 8899
Rest of the World: +52 (998) 271 6304
E-mail: reservations@adh.com