ATELIER de Hoteles Reservations & Cancellations Policy
PAY NOW RESERVATION OPTION
Reservation Policy
- The total amount of the reservation will be charged at the time of booking, to take advantage of the benefits in the offer.
- This offer cannot be combined or exchanged with other current resort offers.
- Promotions are not cumulative and cannot be combined with other current offers in other ATELIER de Hoteles resorts.
- Benefits are not exchangeable for cash.
- The published offers are calculated based on double occupancy.
- All offers apply exclusively to new reservations.
- If you are a travel advisor, restrictions apply. For more information about our commission system, you can contact ventas.leisure@adh.com
ATELIER Playa Mujeres
-
The total amount of the reservation will be charged at the time of booking, to take advantage of the free airport transportation, Resort Credit and donation on your behalf.
ÓLEO Cancún Playa
-
The total reservation amount will be charged when booking to take advantage of the free airport transportation, bottle of wine, and donation on your behalf.
-
The shared airport transfer is for people included in the reservation and traveling on the same flight.
Cancellation Policy
-
Changes to the reservation are accepted, however rate differences may apply.
-
Once booked, no refund applies for no-shows, early departures and/or cancellations.
25% DEPOSIT RESERVATION OPTION
Reservation Policy
-
25% of the total amount of the reservation will be charged at the time of booking. The remaining balance must be paid upon arrival at the hotel.
-
This offer cannot be combined or exchanged with other current resort offers.
-
Promotions are not cumulative and cannot be combined with other current offers in other ATELIER de Hoteles resorts.
-
The published offers are calculated based on double occupancy.
-
All offers apply exclusively to new reservations.
-
If you are a travel advisor, restrictions apply. For more information about our commission system, you can contact ventas.leisure@adh.com
Cancellation Policy
-
Free cancellation with full deposit refund according to the date and/or number of days prior to arrival indicated in the table presented in this policy.
-
If the reservation is canceled after the date and/or number of days prior to arrival indicated in the table presented in this policy, the deposit is non-refundable.
-
Changes to the reservation are accepted, however, rate differences may apply.
Any stay in- between
|
Days Prior to Arrival
|
Penalty
|
April 12th, 2025 |
April 26th, 2025 |
14 |
100% |
April 27th, 2025 |
December 22nd, 2025 |
2 |
25% |
December 23rd, 2025 |
January 2nd, 2026 |
30 |
100% |
January 3rd, 2026 |
March 27th, 2026 |
30 |
25% |
March 28th, 2026 |
April 11th, 2026 |
30 |
100% |
April 12th, 2026 |
December 22nd, 2026 |
2 |
25% |
December 23rd, 2026 |
January 2nd, 2027 |
30 |
100% |
January 3rd, 2027 |
March 19th, 2027 |
30 |
25% |
March 20th, 2027 |
April 3rd, 2027 |
30 |
100% |
April 4th, 2027 |
December 22nd, 2027 |
2 |
25% |
December 23rd, 2027 |
January 2nd, 2028 |
30 |
25% |